“It’s better to tackle issues before they become problems so you can thrive and get to where you want to be.”

When I visit a place of business or work with a client, I often spot issues. Some have said it’s my superpower, and others say it’s super annoying. I can see both sides, but the truth is, at my core, I am a problem-solver. I have always been this way. In my experience, problems hurt people, and I don’t like seeing people get hurt; especially if it is avoidable.

I can’t say everyone appreciates having their issues brought to the surface. Most would say the best way to get along is to ignore the issues and tell the client what they want to hear. I get it; people don’t like hearing they have issues, especially business owners. My goal isn’t to upset people. Rather, I want to see everyone succeed, the business owner, the executives, the employees, and the customer.

I could ignore the issues, but the problem with this approach is that the outcome is often a lose-lose situation for all involved. If the issue is unknown or ignored for too long, it can turn into a problem. This can cost the business or organization significantly more money, time, or pain to resolve. Unfortunately, I have been a part of many situations where the client or prospect ignores the issues. As you can probably guess, the issues grew into a much more serious problem.

The harsh reality is that ignored issues will eventually rise to the surface. If it’s not a co-worker that brings it forward, a customer’s online review may shine a light on the item, and then it will have to be resolved.

When I was a kid, I loved watching G.I. Joe, and although I can’t remember much of the show, there was a little phrase that has always stuck with me. Knowing is half the battle.

My approach to consulting is to reduce threats and improve weaknesses to produce more strengths and opportunities to succeed. I aim to help my clients tackle issues before they become problems so they can thrive and get to where they want to be. The work itself is specific to the client’s situation. Often it involves analysis and providing strategic solutions for them to move forward and achieve their goals. Along the way, I may find issues that can impede my client’s goals, and if the client is willing, we can solve them.

If you are a leader, executive, or business looking for help finding and resolving issues before they get bigger, let’s have a conversation and see if we’re a good fit.

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